Awards

The ALUCA Life Insurance Excellence Awards celebrate the high standards set by ALUCA members in the life insurance industry.

AWARD FINALISTS for 2022

01 LEADERSHIP

Chantelle Everett – TAL
Matthew Hardy – AIA Australia
Rebeka Kendall – TAL

02 PROFESSIONAL

Carmen Chong – AIA Australia
Stephen Szabo – TAL
Victor Tran – MetLife Australia

03 REHABILITATION

Tricia Anderson – QSuper
Alicia Gibbs – Zurich
June Khaw – Hannover Re

04 RISING STAR

Adrian Argall – MetLife Australia
Adora Tran – MLC Life Insurance
Michelle D’Souza – AIA Australia
Nicholas Laurie – MetLife Australia

05 DAVID MICO

John O’Leary – TAL
Mervyn Lam – AIA Australia

06 UNDERWRITING TEAM

AIA Retail Underwriting Team – AIA Australia
MetLife Underwriting Team – MetLife Australia
TAL Underwriting Quality and Training Team – TAL
Zurich Group Underwriting Team – Zurich

07 CLAIMS TEAM

MetLife Claims Continuous Improvement Team – MetLife Australia
TAL Rest Claims Team – TAL
QInsure Claims Management Team – QSuper
QInsure Learning & Development Team – QSuper

08 CUSTOMER SERVICE TEAM

BTLife Insurance and Guardian Exercise Rehabilitation – Guardian & BTLife
Medilaw Group National Account Management Team – Medilaw Group
Strategy and Recovery Team – MetLife Australia

09 INNOVATION TEAM

Group Claims Team – MLC Life Insurance
MetLife 360Health Virtual Care – MetLife Australia
Shared Value Team & Rehab Team in partnership with CancerAid – AIA Australia
TAL Claims Learning & Development – TAL

10 SUSTAINABILITY TEAM

IDII Sustainability Team – TAL, SCOR, Swiss Re, Zurich, RGA, Cogent, ML Forensics and Cigna

11 HERO AWARD

Shane Burdack – Swiss Re, Member of ALUCA IDII working group and ALUCA Education Group
Lucy Hartley – Swiss Re, Chair of ALUCA Rehab group
Eimear Smith – SCOR, Member of IDII working group and ALUCA Conference Group

12 LIFE AWARD

To be announced at the 2022 Biennial Conference on the Gold Coast, 19-21 May 2022

Awards Night Speaker: Sam Bloom

In the blink of an eye, a heartbeat, a split second in time.

That’s all it took for Sam Bloom’s life to change forever.

Sam had everything she had always dreamed of. She’d travelled extensively, fulfilled her childhood dream of becoming a nurse and was a happily married mother of three young boys.

Without warning, the dream turned into a nightmare.

On a 2013 family holiday in Thailand, Sam leant against a rotten balcony railing falling through it and crashing 6 metres onto the concrete below.

She was lucky to be alive and had suffered devastating injuries, including severe damage to her spinal cord that left her completely paralysed from the chest down.

Broken and hopeless, Sam reached her outer limits of physical and mental suffering. But with courage, determination and a little help from an unlikely feathered friend, she made her way back from the edge, scarred but undefeated.

Her message – we are all stronger, braver and more capable than we realise.

Sam Bloom

Sponsored by:

Awards Night MC: Marney McQueen

Sponsored by:

2022 Award Submissions

The ALUCA Life Insurance Excellence Awards is now in its fifth year. They are about celebrating the value that great Life Insurance underwriting, claims, rehabilitation and other professionals and services contribute to the industry.  They also provide an opportunity for the best in the profession to recognise the fantastic work being done by their peers and colleagues.  

Winning or being shortlisted as a finalist for an ALUCA Life Insurance Excellence Award is not easy – they are called Life Insurance Excellence Awards to reflect the best practice and excellence that we are looking for.  

AWARD NOMINATIONS OPEN
Friday 17th December 2021

AWARD NOMINATIONS CLOSE
NOW CLOSED

WHO CAN ENTER?  
The awards are open to all members of ALUCA regardless of country of residence. Each entrant for an individual award must be a current financial member of ALUCA and for team entries more than 50% of team members who submit a team member entry must be active financial ALUCA members i.e. members must have been financial prior to submitting an entry.  

Members of ALUCA can either nominate themselves or another member, if they have achieved great work in an award category.   A member may also nominate their team for the team award categories if they feel they have contributed excellent business outcomes over and above business as usual.  Leaders can also nominate, self-nominate or be nominated by another member.  

An ALUCA Board member can only be nominated as part of a team submission. Not individually.

HOW TO ENTER
All Award Nomination submissions MUST include ALL of the following (max 1,250 words plus supporting documentation):   

  1. Name of the nominee (individual or team)   
  2. Summary declaration: max 250 words. “Why you, your colleague, or a team deserves the award… how did they go above and beyond?”   
  3. Address key criteria: max 1,000 words (max 750 for the David Mico Education award)  
  4. Supporting documentation/testimonials (limit of 4 supporting documents)   
  5. 50% of the TEAM must also be ALUCA members (for team awards only).   

NOTE: Once you start your application and save it, you can then add more files to your submission by logging into the Members Centre > Profile > My Award Submission and click on the AWD00000 number.

ENTER / UPLOAD YOUR SUBMISSION  

  1. Log into the ALUCA Members Centre  
  2. Navigate to the AWARDS TAB  
  3. Follow the instructions  
  4. Please name supporting files for uploading. (ie. NomineeName-Company-Catergory-1of 5)   
  5. Don’t forget the Managers Confirmation.  

Download a Managers Confirmation Form HERE

DOCUMENT SUBMISSION REQUIREMENTS

Main Submission – Word or PDF only (Upload 1 file)
Manager Confirmation – (Upload 1 file)
Supporting Documentation – Word, PDF, Images(JPG or PNG), Powerpoint, Excel (Max 4 supporting files)
NOTE: – Maximum file size for supporting documents – 10MB
– For Video submissions – please send us a link.

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