The Hayne Royal Commission made waves across our industry—and for professionals in Life Insurance Underwriting, Claims, and Rehabilitation, the message is clear: expertise and integrity matter more than ever.
ALUCA’s Working Party Report responded with thoughtful recommendations to support this. It highlighted the importance of proper training and professional qualifications—not just to meet legal and regulatory standards, but also to reflect the values and expectations of the communities we serve.
It encouraged professionals to proudly include their qualifications on all correspondence, showcasing their professionalism, and recommended a transparent, open-source competency framework to measure the skills required for these important roles.
The good news? ALUCA’s Certified Professional Life Insurance (CPLI) membership framework ticks all the boxes. It’s a trusted benchmark, built around formal education, life insurance competencies, and our well-respected competency framework. Every CPLI member commits to ongoing professional development through ALUCA’s CPD requirements—ensuring our standards aren’t just met, but exceeded.
See Apply for a CPLI membership for more information.
You need to have gained both educational qualifications and years of experience in Life Insurance specific to claims, underwriters, rehabilitation professionals and product.
CPLI accreditation is focused solely on life insurance—so it’s not a general qualification. We carefully consider both your formal education and the number of years you’ve worked specifically in life insurance. Since both matter, you’ll begin at the ALUCA accreditation level that matches your combination of education and industry experience—whichever is the lower of the two.
No – CPLI accreditation is specific to life insurance only. It is about both your education and experience gained in life insurance only.
You’ve got a couple of great options to explore your life insurance qualification pathway:
One is through Recognised Prior Learning (RPL). ANZIIF offers a process where they’ll assess the knowledge and experience you’ve gained—whether through formal study or on-the-job learning—and may credit that toward a full or partial ANZIIF qualification. It’s a handy way to build on what you already know. You can check out more on their website: anziif.com – Recognition of Prior Learning.
The other option is to pursue some formal life insurance education. We’ve listed a few recommended courses on our Continuing Education page that might be a great fit.
It is the responsibility of the applicant to contact the provider of your incomplete/partial qualification and request information on what this incomplete/partial qualification would be equivalent to i.e. Diploma / Cert IV etc.
You need to qualify the relevance of the Degree/Diploma/Cert IV or course and how this relates to the AQF guidelines.
Refer to the table on the CPLI education requirements page for information on how points are calculated, and the most recent listing of qualifications that are recognised for education points.
- You may be eligible for a reduction (pro-rata ) in your CPD requirements if your working hours vary or you take extended leave.
- Members may be entitled to pro-rated CPD exemptions for the following situations: (i)Extended leave from professional work (e.g., parental leave, career break). (ii) Extended absence due to illness or unemployment (iii) Working on a part-time basis. (iv) Exceptional hardship or difficulty in completing CPD (subject to approval).
- Eligibility and the amount of exemption available depends on your specific circumstances. Regardless of exemptions, all CPD members must complete ALUCA’s Mandatory CPLI Webinar each year.
- Members are responsible for calculating their own exemption and keeping a record with their CPD file. If selected for a CPD audit, members will need to provide this documentation. Your records should include: (i) A brief explanation or reason for the exemption. (ii) Dates and details of part-time work (hours/days per week). (iii) Start and end dates for any extended leave or absence. (iv) A simple calculation showing how you determined your pro-rata CPD points.
- Members are responsible for calculating their own exemption and keeping a record with their CPD file.
- If selected for a CPD audit, members will need to provide this documentation. Your records should include: (i) A brief explanation or reason for the pro-rata adjustment. (ii) Dates and details of part-time work (hours/days per week). (iii) Start and end dates for any extended leave ie more than 2 months but a holiday does not count. (iv) A simple calculation showing how you determined your pro-rata CPD points.
- As an example of how pro-rata points apply, if you went on parental leave for six months (half the CPD year), you must complete 50% of the annual CPD requirement, including ALUCA’s mandatory CPLI webinar ie you will require 15 CPD points.
- From 2026, all full-time CPLI members are required to complete 30 CPD points per year, which includes ALUCA’s Mandatory CPLI Webinar.
- For part-time members, CPD is calculated pro-rata based on the number of days worked per week, compared to a full-time equivalent (FTE) so for someone who works 3 days a week this would be 60% or 18 CPD points but must include the CPLI annual mandatory webinar.
- Pro-rata CPD also applies in your first year of CPLI accreditation if you join partway through the calendar year. For example: if you become CPLI-accredited mid-year (after six months), you must complete 15 CPD points, including the mandatory CPLI webinar.
- Please note pro rata adjustments do not apply for general workload or employer limitations.