The annual ALUCA Life Insurance Excellence Awards are an extremely competitive and sought-after accolade, receiving a high number of entries of exceptional calibre judged by cross-industry leaders and senior life insurance professionals.
ALUCA is immensely proud of the following ALUCA members who have demonstrated excellence in life insurance, going over and above to achieve outstanding outcomes for customers and the wider industry.
2022 ALUCA Life Insurance Excellence Award Winners
2021 ALUCA Life Insurance Excellence Award winners
2020 ALUCA Life Insurance Excellence Award winners
| Award | Winner |
|---|---|
| ALUCA Life Insurance Excellence Leadership Award | Joanne Faglioni – OnePath/Zurich Australia Limited |
| ALUCA Life Insurance Excellence Claims Award | Janine Lippi – TAL |
| ALUCA Life Insurance Excellence Underwriting Award | Matthew Apps – Zurich Australia Limited |
| ALUCA Life Insurance Excellence Rehabilitation Award | Rachael Rubic – OnePath/Zurich Australia Limited |
| ALUCA Life Insurance Excellence Rising Star of the Year Award | Mitu Ray – BT Life Insurance |
| ALUCA Life Insurance Excellence David Mico Education Award | Joanne Hetherington – TAL |
| ALUCA Life Insurance Excellence Underwriting Team of the Year Award | Zurich Technical Underwriting Team – Zurich Australia Limited |
| ALUCA Life Insurance Excellence Claims Team of the Year Award | CBUS Claims Team – TAL |
| ALUCA Life Insurance Excellence Customer Service Team of the Year Award | Lodgement Team – AMP Life |
| ALUCA Life Insurance Excellence Innovation Team of the Year Award | TAL Risk Academy Team – TAL |
| ALUCA Life Insurance Excellence Volunteer Hero of the Year Award | Michael Reid – AIA Australia |
2019 ALUCA Life Insurance Excellence Award winners
| Award | Winner |
|---|---|
| ALUCA Life Insurance Excellence Leadership Award | Peter Tilocca – One Path WATCH INTERVIEW |
| ALUCA Life Insurance Excellence Claims Award | Michelle Byne – CommInsure |
| ALUCA Life Insurance Excellence Underwriting Award | Scott Power – Zurich Australia Limited |
| ALUCA Life Insurance Excellence Rehabilitation Award | Melissa Colonna – MetLife |
| ALUCA Life Insurance Excellence Rising Star of the Year Award | Emily Plahuta – AMP Limited |
| ALUCA Life Insurance Excellence David Mico Education Award | Tony Baker – Zurich Australia Limited WATCH INTERVIEW |
| ALUCA Life Insurance Excellence Underwriting Team of the Year Award | MetLife |
| ALUCA Life Insurance Excellence Claims Team of the Year Award | BT Financial Group (joint winner) MLC Life Insurance (joint winner) |
| ALUCA Life Insurance Excellence Customer Service Team of the Year Award | AMP Limited – Motivational Interactions Team |
| ALUCA Life Insurance Excellence Innovation Team of the Year Award | MLC Life Insurance Team – Mental Health Navigator |
| ALUCA Life Insurance Excellence Volunteer Hero of the Year Award | Jennifer Jackson – CommInsure |
What does winning an ALUCA Life Insurance Excellence Award mean?
2018 ALUCA Life Insurance Excellence Award winners
| Award | Winner |
|---|---|
| ALUCA Life Insurance Excellence Leadership Award | Tina Beilby – Zurich Financial Services |
| ALUCA Life Insurance Excellence Claims Award | Matthew Austin – CommInsure |
| ALUCA Life Insurance Excellence Underwriting Award | Stephen Connolly – Zurich Financial Services |
| ALUCA Life Insurance Excellence Rehabilitation Award | Rebecca McMurray – Work Rehab |
| ALUCA Life Insurance Excellence Rising Star of the Year Award | Katie Hartley – Comminsure |
| ALUCA Life Insurance Excellence David Mico Education Award | Carola Moore – AMP Limited |
| ALUCA Life Insurance Excellence Underwriting Team of the Year Award | Asteron Life |
| ALUCA Life Insurance Excellence Claims Team of the Year Award | MLC Life Insurance |
| ALUCA Life Insurance Excellence Customer Service Team of the Year Award | Direct Claims Team – TAL |
| ALUCA Life Insurance Excellence Innovation Team of the Year Award | Life Insurance Claims Team – BT Financial Group |