Excellence Awards winners

Celebrating the past winners of ALUCA Life Insurance Excellence Awards and finding out what winning an award means to them.

2020 ALUCA Life Insurance Excellence Award winners

AwardWinner
ALUCA Life Insurance Excellence Leadership AwardJoanne Faglioni – OnePath/Zurich Australia Limited
ALUCA Life Insurance Excellence Claims Award Janine Lippi – TAL
ALUCA Life Insurance Excellence Underwriting Award Matthew Apps – Zurich Australia Limited
ALUCA Life Insurance Excellence Rehabilitation Award Rachael Rubic – OnePath/Zurich Australia Limited
ALUCA Life Insurance Excellence Rising Star of the Year Award Mitu Ray – BT Life Insurance
ALUCA Life Insurance Excellence David Mico Education Award Joanne Hetherington – TAL
ALUCA Life Insurance Excellence Underwriting Team of the Year Award Zurich Technical Underwriting Team – Zurich Australia Limited
ALUCA Life Insurance Excellence Claims Team of the Year Award CBUS Claims Team – TAL
ALUCA Life Insurance Excellence Customer Service Team of the Year Award Lodgement Team – AMP Life
ALUCA Life Insurance Excellence Innovation Team of the Year Award TAL Risk Academy Team – TAL
ALUCA Life Insurance Excellence Volunteer Hero of the Year Award Michael Reid – AIA Australia

Watch the 2020 Awards night

2019 ALUCA Life Insurance Excellence Award winners

AwardWinner
ALUCA Life Insurance Excellence Leadership AwardPeter Tilocca – One Path 
WATCH INTERVIEW
ALUCA Life Insurance Excellence Claims Award Michelle Byne – CommInsure 
ALUCA Life Insurance Excellence Underwriting Award Scott Power – Zurich Australia Limited 
ALUCA Life Insurance Excellence Rehabilitation Award Melissa Colonna – MetLife 
ALUCA Life Insurance Excellence Rising Star of the Year Award Emily Plahuta – AMP Limited 
ALUCA Life Insurance Excellence David Mico Education Award Tony Baker – Zurich Australia Limited 
WATCH INTERVIEW
ALUCA Life Insurance Excellence Underwriting Team of the Year Award MetLife 
ALUCA Life Insurance Excellence Claims Team of the Year Award BT Financial Group (joint winner)
MLC Life Insurance (joint winner)
ALUCA Life Insurance Excellence Customer Service Team of the Year Award AMP Limited – Motivational Interactions Team 
ALUCA Life Insurance Excellence Innovation Team of the Year Award MLC Life Insurance Team – Mental Health Navigator 
ALUCA Life Insurance Excellence Volunteer Hero of the Year Award Jennifer Jackson – CommInsure 

What does winning an ALUCA Life Insurance Excellence Award mean?

2019 ALUCA Life Insurance Excellence Leadership Award Winner

Peter Tilocca, One Path

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ALUCA Life Insurance Excellence David Mico Education Award Winner

Tony Baker, Zurich Financial Services

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2018 ALUCA Life Insurance Excellence Award winners

AwardWinner
ALUCA Life Insurance Excellence Leadership AwardTina Beilby – Zurich Financial Services
ALUCA Life Insurance Excellence Claims Award Matthew Austin – CommInsure
ALUCA Life Insurance Excellence Underwriting Award Stephen Connolly – Zurich Financial Services
ALUCA Life Insurance Excellence Rehabilitation Award Rebecca McMurray – Work Rehab
ALUCA Life Insurance Excellence Rising Star of the Year Award Katie Hartley – Comminsure
ALUCA Life Insurance Excellence David Mico Education Award Carola Moore – AMP Limited
ALUCA Life Insurance Excellence Underwriting Team of the Year Award Asteron Life
ALUCA Life Insurance Excellence Claims Team of the Year Award MLC Life Insurance
ALUCA Life Insurance Excellence Customer Service Team of the Year Award Direct Claims Team – TAL
ALUCA Life Insurance Excellence Innovation Team of the Year Award Life Insurance Claims Team – BT Financial Group